When you choose to share your data with Energy Solutions, you give us permission to review and analyze your energy usage data for our work related to energy programs. Once we have that permission, we then use industry standard Application Program Interfaces (APIs) to pull your energy data from PG&E’s database and store it in our database.
Please visit PG&E Share My Data Customer FAQ for more information.
The Automated Demand Response (ADR) Program provides incentives and technical assistance to non-residential customers investing in energy management equipment and controls that enable ADR. Your data is used to screen for ADR eligibility, calculate load shed potential, provide ongoing DR event performance reports, and calculate your 40% performance bonus payment.
Please visit www.pge-adr.com or contact Christine Riker at criker@energy-solution.com for more information.
The data we receive is securely stored in an encrypted environment that is only accessible to authorized Energy Solutions users. Data security is very important to us – your data will never be shared or used for any other purpose beyond what you have authorized.
Please contact Energy Solutions Information Systems Team at ops@energy-solution.net for more information about data security.
For support questions, please contact Energy Solutions.
As a third party contractor, Energy Solutions is subject to the Customer Data Privacy and Protection Rules specified in the Share My Data platform terms and conditions and to the requirements included in the Customer Data Access Tariff. Energy Solutions is also subject to all other applicable laws and regulations relating to the protection of customer privacy, including, but not limited to, the Rules Regarding Privacy and Security Protections for Energy Usage Data adopted by the CPUC as Attachment D to Decision 11-07-056 (Electric), also summarized in PG&E Electric Rule No. 27, and California Civil Code Section 1798.80 – 1798.84.